Judge and Jury: What would you do? – JoAnn Apostol – 4 CEH

Appraisers have recently taken a lot of heat for the downfall of the real estate market. Much of the blame is unfounded, but some complaints are valid and could have been avoided if only the appraiser had followed some very simple steps.

This course will outline the most common complaints filed against appraisers and detail the very simple steps appraisers should follow to avoid finding themselves in hot water with state or other regulatory bodies. Students will learn how to avoid errors in the appraisal process and what supportive material must be retained in workfiles to be compliant for state or other investigations.

Review topics from investigations are included to highlight common issues in the investigation process. These review topics are analyzed to determine what the appraiser could have done to avoid discrepancies and what the proper procedures are. This is followed by a class discussion on what appraiser peers would do in similar situations. A brief review of the new national complaint hotline will also be discussed.

Note: The author of this course is an AQB Certified USPAP Instructor and a Certified Residential Appraiser in Colorado. She is also an approved work product reviewer for the State of Colorado. As a work product reviewer, confidentiality is required under USPAP as a peer reviewer and state confidentiality. Examples and case studies provided in the text have been modified to ensure confidentiality but maintained to provide students with a look into the process. Several appraisers who were under investigation were surveyed about the process. They agreed to respond, knowing their responses would remain anonymous. These appraisers are willing to share their experiences to help other appraisers avoid similar fates.


Instructor: Joann Apostol

  • Monday Afternoon Session
    August 26, 2019
    1:00 pm - 5:00 pm


Venue Phone: 1-800-525-2253

Venue Website:

620 Village Road, Breckenridge, Colorado, 80424, United States


Individuals can make reservations at any time by calling: 1-800-525-2253 and referencing “CATA 2019” – OR – a member can register online here.

In order to receive discounted group rates, please make your reservations prior to July 27, 2019.

For additional details, view the Lodging Information PDF.